Privacy Policy
Last updated: 6 January 2026
This privacy policy explains how Buy and Sell Pallets Online ("we", "us", or "our") collects, uses, and protects your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information:
- Contact details: Name, email address, phone number
- Listing information: Details about pallets you list for sale, including location
- Communication records: Messages sent between buyers and sellers through our platform
- Technical data: IP address, browser type, and device information collected automatically when you visit our site
2. How We Use Your Information
We use your personal information to:
- Facilitate buying and selling of pallets on our platform
- Send you enquiries from interested buyers/sellers
- Communicate with you about your listings or account
- Improve our website and services
- Comply with legal obligations
3. Disclosure of Information
We may share your personal information with:
- Other users: Your contact details may be shared with buyers who enquire about your listings
- Service providers: Third parties who help us operate our website (e.g., email services, hosting providers)
- Legal authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
- Secure database storage
- HTTPS encryption for data transmission
- Access controls for administrative functions
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience. These help us:
- Remember your preferences
- Understand how you use our site
- Prevent spam and abuse
6. Your Rights
Under Australian privacy law, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct any inaccurate or incomplete information
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us through our website contact form.